Your one-stop IT Supporter!

IT Support

ITSupport2

Our IT Services have two key benefits for your business:

  1. It minimises and prevents costly IT breakdowns that can cost your business thousands in lost man-hours and productivity.
  2. Because we proactively maintain your IT infrastructure and systems, we identify problem areas before they occur, reducing the need to costly new IT equipment and installation.

 

Outsourced IT Support

In a nutshell, our full service technical support means small to medium companies (SMEs) don't have to bear the time and cost of fulltime IT staff.

We will deliver cost effective solutions to fit your budget, including.

A state-of-the-art network infrastructure and timely access to skilled support with a low engineering risk and minimal cost that was previously only available to big companies with large, full-time IT departments.

 

On-site IT Support

Our team of experienced field technicians and engineers will provide you a comprehensive on-site system maintenance at pre-determined times during the week. Our goal is to proactively maintain system so as to pre-empt and issues before they arise giving you a smooth system environment that you can work efficiently from. This is a concept unlike many other IT Support companies who work on a ticket system and then wait for your call. To us, this method means you already have a problem and are already loosing money because you cannot work efficiently. We believe that it is better to keep the system functioning without errors so that you don't have to call us.

 

Remote IT Support

Our sophisticated remote access tools and technicians can resolve most problems without the added expense and time of travel to your site.

 

Phone Call Support

Our IT teams is just a phone call away. Most problems can be resolved via telephone and remote access.


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